Comments on: PC Backup Pro

By: Rob Bass

Rob Bass — Mon, 04 Apr 2011 06:57:57 +0000

We are having similar problems, it skips files and reports errors with all backups, its the worst backup software I have used in the past ten years.

I have lost all confidence in it and will now look for something else.

I read all the reviews, just shows what rubbish they are… very misleading!

By: Karl Wiegers

Karl Wiegers — Wed, 22 Dec 2010 03:15:30 +0000

I wouldn’t recommend PC Backup Pro, either. It often does not find the external hard drive to which I’m backing up, even though Windows Explorer (Vista 64-bit) is displaying the drive contents. I have more failed backup and restore attempts than successes. I chose it after carefully studying reviews of backup software, but it was a terrible mistake. It’s completely unreliable and untrustworthy — and what should be more reliable and trustworthy than backup and restore software?!

By: Steve M.

Steve M. — Fri, 22 Oct 2010 16:24:11 +0000

I canot recommend this software. I installed and and ran full and incrementals on two PCs. Numerous issues with software and Data Transfer LLC:
1. Will not restore data. I attempted to do a test restore of a backed up file. The restore wizzard ran but no file was restored. Tried to restore to original location after deleting the original file. Submitted a touble ticket and was told to try the restore to another location and my ticket was DELETED. With no ability to restore the application is useless.
2. Incremental backups won’t run. I scheduled an incremental to run daily. Job runs but the log file says every file was skipped due to Archive bit not being set. I submitted a Trouble ticket with Log file extracts. Problem never resolved.
3. Appliication hangs during data verification. a 4GB incremental ran in juts a few minutes but the data verification process hung and ran for over 17 hours before I halted it. Tried to stop the job and Exit the application. Couldn’t shut it down. Rebooted the PC and the application started a missed backup immediately and I was back where I started.
This application is horrible. I wouldn’t recommend it to my worst enemy.

By: Prdesa

Prdesa — Fri, 25 Jun 2010 13:10:18 +0000

I have purchased this PC Backup Pro 11 just last night and installed it on my laptop. It does not work. When I start the software it just freezes and gives me an error box saying “Main GUI Application has encountered a problem and needs to close. We are sorry for the inconvenience.” bla bla bla bla….What a MAJOR disappointment immediately. I have reinstalled the software several times,with on and off firewall and antivirus (ZoneAlarm and ESET NOD32), and still doesn’t work. I refuse o believe that something is wrong with my toshiba laptop as I have never ever had any problems with any software outthere. Also I am an advanced PC user and can easily solve almost all PC problems of any kind. But this just beats me. I can’t even start the bloody software. I have submitted the ticket to DT Utilities website support but still didn’t receive a reply.
I am very upset and would not recommend this software. I will wait for their reply (hopefully) and again, hopefullt they resolve the issue. BUT shouldn’t they make the software that actually works the first time and we don’t have to go through procedures to make it work? They are so quick to take your money but don’t deliver.

I will be asking for refund and will ring them directly (I’m in Australia) if necessary. Will let you know what happens anyway.

By: Anthony M.

Anthony M. — Sun, 04 Apr 2010 13:01:16 +0000

Unfortunately…I cannot recommend this software. I took a full backup with PC Backup Pro and several incremental backups to an external drive. One day I had to reformat my harddrive. After reinstalling a great deal of applications I needed to restore some critical data. I reinstalled PC Backup Pro however, it did not see nor recognize ANY of the backups I took. What good is backup software if you aren’t able to restore data when needed.